Privacy Policy.
Last updated · 26 January 2026
Introduction
Legal Redline (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our contract review platform and related services.
By using Legal Redline, you agree to the collection and use of information in accordance with this policy.
Information we collect
Account information
When you create an account, we collect:
- Name and email address
- Password (stored securely using industry-standard encryption)
- Organization name and details
- Billing information (processed by our payment provider, Stripe)
Documents and content
When you use our service, we process:
- Contracts and documents you upload for review
- Playbooks and clause libraries you create
- Notes and annotations you add during review
Usage information
We automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and features used
- Time and date of your visits
How we use your information
- Provide and maintain our contract review services
- Process your documents using AI-powered analysis
- Improve and personalize your experience
- Communicate with you about updates, security alerts, and support
- Process payments and prevent fraud
- Comply with legal obligations
Data security
We implement robust security measures to protect your data:
- All data is encrypted in transit using TLS 1.3
- Sensitive document content is encrypted at rest using AES-256
- Passwords are hashed using bcrypt with appropriate cost factors
- Secure session management with automatic expiration
- Rate limiting to prevent abuse
AI processing
When you upload documents for review, we use Anthropic’s Claude API to analyze your contracts. Important notes about AI processing:
- Your documents are processed by Anthropic’s API to provide analysis
- Anthropic does not use your data to train their models — we run with zero-data-retention enabled, so contracts are not stored or logged on Anthropic’s side
- Document content is only retained as long as necessary for processing
- We do not share your documents with any other third parties for AI training
Data sharing
We do not sell your personal information. We may share data with:
- Service providers: Companies that help us operate (hosting, email, payments)
- Within your organization: Team members in your organization can access shared content
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger or acquisition
Data residency
Your contract data is hosted in UK-region infrastructure. We do not transfer document content outside the UK except as necessary for AI inference (which routes to Anthropic with zero-data-retention) or as required by law.
Data retention
We retain your data for as long as your account is active or as needed to provide services:
- Account information is kept while your account is active
- Documents and reviews are retained until you delete them
- Audit logs are retained for 90 days for security purposes
- You can request deletion of your data at any time
Your rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your data in a portable format
- Opt out of marketing communications
Cookies
We use essential cookies to maintain your session and provide our services. We do not use tracking cookies for advertising purposes. You can configure your browser to refuse cookies, but this may limit functionality.
Children's privacy
Legal Redline is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on our platform. Your continued use of Legal Redline after such changes constitutes acceptance of the updated policy.
Contact us
Questions about this Privacy Policy? Email privacy@legalredline.com.